Measuring the performance of your IR strategy at strategic moments is mission-critical to your success. Multiple check-ins ensure you’re still in alignment with the goals you set out at the start of the year. They give you a chance to evaluate your progress, identify challenges, and reallocate resources to stay the course.
As a modern IRO, you have tech that can monitor your IR program’s performance, collecting both qualitative and quantitative metrics. Here are the biggest differences between these metrics.
What Are Quantitative Factors of Your IR Program?
Quantitative factors in your program involve measurable data and metrics that provide numerical insights into various aspects of your company’s performance and market standing. They represent the hard-line, black-and-white numbers found in your stock. Below are three common examples of these quantitative factors:
1. Stock Ratings
Buy or sell — these typical stock ratings offer a shorthand for your company’s performance. These ratings, assigned by financial analysts, provide investors with insights into the perceived attractiveness and performance expectations of your company. Positive stock ratings can bolster investor confidence and potentially attract new investors.
2. Valuation Metrics
Price-to-earnings (P/E) ratios, price-to-sales (P/S) ratios, and enterprise value-to-EBITDA (EV/EBITDA) ratios make up common valuation metrics. They provide insights into the relative value of your company’s stock compared to its financial performance. These metrics also give investors a framework for evaluating your company’s valuation and potential investment opportunities.
3. Shareholder Composition
Shareholder composition examines the breakdown of your company’s ownership by different types of investors, including institutional investors, retail investors, or insiders. Understanding the composition of your shareholder base helps you gauge the level of institutional support, retail investor engagement, and insider ownership, which can impact stock liquidity and stability.
What Are Qualitative Factors of Your IR Program?
On the flip side, qualitative factors in your program encompass non-numerical aspects of your company, like reputation, perception, and overall relationship with investors. Since these factors aren’t tied to a stock listing or P/S ratio, they can be harder to track. But emerging new IR technology can help you measure these following qualitative factors and more.
1. Quality of Investor Meetings
The quality of investor meetings reflects how effectively you engage with investors, convey your IR narrative, and address their concerns. Factors such as the level of preparation, clarity of communication, and ability to provide valuable insights during meetings contribute to a positive qualitative experience. Engaging and impactful investor meetings can enhance investor trust and confidence.
2. Message Consistency in Analyst Coverage
Maintaining consistent messaging across various analyst reports and research notes is a qualitative factor that helps build a cohesive and reliable narrative about your company. When analysts consistently convey and reinforce key messages, it fosters a clear understanding of your company’s strategy and value proposition among the investment community.
3. Management Satisfaction with the Program
Management satisfaction is another qualitative factor that gauges the degree to which senior executives and company leaders perceive the IR program as effective in achieving its objectives. Regular feedback from management regarding their satisfaction with the program’s outcomes, communication strategies, and investor engagement helps assess the qualitative impact of IR efforts on the overall organization.
While qualitative metrics may be softer than quantitative numbers, they play a similarly sized role in your IR strategy. Together, they provide a holistic look at your IR strategy.