Automation is set to totally transform the world of work. Here’s what you can expect from the future of automation technology.
Around 91 percent of marketers describe automation software as “essential” to their businesses. Learning about how automation changes the workplace will prepare for the future better.
The marketing automation software market will increase to $16.87 billion by 2025. As more people buy automation tools, it will become more present in our everyday work lives.
There’s a lot of fear-mongering surrounding automation. You deserve to have a better idea of what’s actually going on.
Here’s what you should know about automation in the workplace and job market:
Increased Demand for Certain Kinds of Jobs
When you mention automation, people say things like, “It’s going to take jobs away from people!” To an extent, that’s true—certain jobs will go by the wayside. The same thing happened during the industrial revolution.
Nonetheless, it’s going to affect the demand for other jobs in relevant fields. While people will lose jobs to automation, it also increases the demand for other types of jobs. The demand for positions in artificial intelligence (AI), robotics, and automation will increase.
Some automated tasks are simple while others are more complex. An automated job could need someone to fulfill the degree of supervision it requires. Plus, knowing how to navigate the software/app is a valuable skill for the workplace.
Automation Increases Efficiency
The workplace will become more efficient as automated work becomes a bigger part of it. AI and automation technology take care of repetitive and mundane tasks. That allows employees to focus on tasks that need more attention and effort.
The idea of automation software might seem intimidating, but a lot of them are easy to use. For instance, document automation involves using templates to make professional documents. Check out the best document automation software available via the aforementioned link.
Automatic checkouts also count as automation. They help lines move faster, which increases customer satisfaction.
Another example is businesses’ use of chatbots to help with customer service interactions. As the chatbot takes care of basic inquiries, employees concentrate on more complicated tasks. This includes the following:
Emphasis on People Skills
As automation increases overall efficiency, workers’ roles will shift to more people-focused work. Instead, people’s job rob roles will require people skills. People skills include listening, empathy, communication, and problem-solving.
Tasks that depend on collaboration and interpersonal connection will take up more of workers’ time. Humans are better at relating to each other than machines are. This is why people skills will be more valued in job settings due to automation.
Automating the Workplace is Worth it
A report for 2020 claims automation will add 331,500 jobs to the American workforce. These job positions need people with strong interpersonal skills.
Even service desk job tasks are already automated by up to 80 percent. You might as well brace yourself for the upcoming changes.
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